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Dynamic Caller ID (DCID)
Navigate to the Dialer Status and setup - Dialer Setup - Dynamic Caller ID (DCID) Screen:
Menu -> Dialer -> Dialer Status and setup -> Dialer Setup -> Dynamic Caller ID (DCID) Setting
Purpose of the Dialer Status and setup - Dialer Setup - Dynamic Caller ID (DCID) Screen:
This screen is used to designate dynamic caller IDs for Dialer Pro. Caller IDs can be designated to be The And caller IDs based on the following settings:
Dialer Pro chooses the relevant caller ID based on order importance starting from the top.
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Personal Caller ID – if a personal Caller ID is assigned to the user every time this user will dial out using Dialer Pro the assigned personal caller ID will be used.
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Functions Called ID – If there is no personal Called ID assigned Dialer Pro will use the Function Caller ID by recognizing the screen the user is calling from.
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Company Caller ID – if there is no personal or Functions caller IDs assigned Dialer Pro will use the caller ID assigned to the company the user is under.
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Default Caller ID – if there is no personal, Functions or company Caller IDs assigned Dialer Pro will use the Default Caller ID as a caller ID.

What you see in the Dialer Status and setup - Dialer Setup - Dynamic Caller ID (DCID) Screen:
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Dialer status and setup.
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Dialer Setup.
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Dynamic Caller ID (DCID) tab.
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Functions Caller ID fields 7-12 contain the default caller IDs designated by the function of Dialer Pro screen the user is calling from.
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Companies Default Caller contains the companies default caller ID.
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Personal Caller ID contains the defaults personal Caller IDs for the specific Dialer Pro users.
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Default Caller ID field contains the default CID for Dialer Pro if no other higher order caller IDs exist.
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Validation CID field contains the default CID to be used when calling from the validation screen.
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Confirmation CID field contains the default CID to be used when calling from the confirmation screen.
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Rehash CID field contains the default CID to be used when calling from the rehash screen.
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Resched. CID field contains the default CID to be used when calling from the reschedule screen.
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Dispatch CID field contains the default CID to be used when calling from the dispatch screen.
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Save button saves the changes to the Functions Caller IDs.
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Cancel button cancels the changes to the Functions Caller IDs.
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Company column contains the company name.
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Caller ID contains the caller ID associated with the company in Company(15).
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Change Companies DCIDs button allows to add/modify a company and the associated company caller ID.
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User column contains the list of Dialer Pro users.
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Personal CID column contains the caller ID associated with the user in User(18).
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Instructions button opens a browser page with instructions on setup and requirements for Dynamic Caller ID.
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Company column contains the companies name.
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AC column contains the area codes associated with the company in Company(21).
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Caller ID column contains caller IDs associated with the area code in AC(22).
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Add CID button adds a new caller ID under Companies Area Code Caller ID columns.
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Edit CID button edits existing caller ID under Companies Area Code Caller ID columns.
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Delete CID button edits deletes caller ID under Companies Area Code Caller ID columns.
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Auto. Populate will read you calling log and automatically populate the area codes so you can choose the numbers for the company in Company(15).
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Change Personal Caller IDs button allows to edit the Personal CID(19) of Dialer Pro users in User(18).
How to use the Dialer Status and setup - Dialer Setup - Dynamic Caller ID (DCID) Screen:
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Assign a Personal Caller ID.
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Click on Change personal Caller IDs(28).
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Select the required user from the User(18) column.
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Type in the required caller ID in Personal CID(19).
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Click on Save changes(28) to save the changes.
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Assign a Functions Called ID.
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Click on the required Function Screen in fields 7-12.
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Type in the required caller ID.
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Click on Save(13) to save the changes.
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Assign a Company Caller IDClick on Change Caller IDs.Type in Caller ID in field number 6 for existing companies.
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Default Caller ID – if there is no personal, Functions or company Caller IDs assigned Dialer Pro will use the Default Caller ID as a caller ID.